Kentucky Football Ticket Office Experiencing Surge in Demands

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Nov 24, 2012; Knoxville, TN, USA; Kentucky Wildcats quarterback Jalen Whitlow (13) during the game against the Tennessee Volunteers at Neyland Stadium. Tennessee won by a score of 37 to 17. Mandatory Credit: Randy Sartin-US PRESSWIRE

Kentucky fans are continuing to prove that they are not a basketballcentric fan base. The excitement of the Mark Stoops hire has reignited a hibernating group that so badly wanted a football team.

With an increase of online posts about football, questions to radio call in shows and support on both Facebook and Twitter, BBN was sending a message that they were ready to get back on board with the program.

Now they are speaking with their wallets. Guy Ramsey from UK media relations sent out an email today regarding the sudden surge in the purchase of Kentucky football season tickets. He is a portion of that email:

Joe Sharpe has worked in the UK Athletics Ticket Office for a decade, but he has never seen anything quite like this.

Since Mitch Barnhart announced the hiring of Mark Stoops as head football coach, fans have been calling to either renew, upgrade add or buy season tickets in Commonwealth Stadium in unprecedented numbers.

“Since Tuesday and all day Wednesday, the phones were nonstop,” said Sharpe, UK’s Associate Athletics Director for tickets.

For UK’s six-member full-time ticket office staff and student workers, Sharpe said it has been “all hands on deck” since the Stoops news broke late Tuesday afternoon.

“We answered Wednesday alone close to 400 phone calls with an average talk time of about five minutes,” Sharpe said. “You can do the math on that.”

Figuring the arithmetic, 400 calls lasting an average of five minutes works out to 2000 minutes, or more than 33 hours. Phone lines at the ticket office are open from 9 a.m. to 4 p.m. each day, which means there was an average of more than four live calls at all times during the seven hours the ticket office was open. Sharpe reported that one ticket office employee spent five-and-a-half hours on the phone.

All calls the past two days were all positive and truly enthusiastic about the new hire and excited about Kentucky football,” Sharpe said

Again, with the influx of phone calls, Big Blue Nation is ready and willing to support football with dollars as well as passion.

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